Online Terms and Conditions

Use Of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. The online purchasing is subject to our standard terms and conditions.

Our Rights

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. Redstrut for the purpose of this clause "personal information" shall be defined as detailed in the promotion of access to information Act 2 of 2000 (PAIA) The PAIA may be downloaded from http://www.polity.org.za/attachmet.php?aa_id=3569 This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date, time and the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. 

This website tracks users anonymously. It uses cookies, both first party cookies and third party cookies, to measure your usage of this website. This website tracks visitors using first party logging and reporting features as well as Google Analytics. If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome or enable the Do Not Track feature in Firefox. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

By registering at Redstrut you provide your consent to allowing Redstrut to communicate various messages relating to promotions, special offers, discounts and the like associated with the Redstrut online retail store. The form of communication will include but will not be limited to electronic mail, mobile communications, telephone calls or direct mail. 

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Subject to availability and the receipt of payment, it is deemed that you have read and understood the terms and conditions for such purchase. Once payment has been made you may not cancel the order. If you would like to cancel your order you must request a refund from our office within 30days. Please note that you will be liable for a 10 (ten) percent handling fee. If you have any queries please contact us before making any purchase for any products through this website. We are not responsible for delayed deliveries caused by any problems which may arise due to the importation of goods. This includes, but is not limited to, our suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays. This means that if an order is delayed, the customer is not entitled to a refund. Refunds will be made at the discretion of the company. Please do not purchase if you do not agree to these conditions. Further to this, if delivery is made and you are not available at the address and/or your phone number is not working - resulting in the shipment been returned to Redstrut - the customer will be liable for re shipping costs due to non delivery. Delivery quoted will only be delivered within the borders of South Africa to major cities, this excludes outlaying town areas. Delivery quoted is for our standard road freight service which has a delivery period up to 48hours. The delivery term "free delivery" where stated is only applicable to Johannesburg.

Freight Size and Weight

Charges relating to freight are subject to change without notice. The maximum freight weight is limited to 250Kgs and Size (H) 1867mm x 600mm x 600mm 

Insurance

Freight insurance is automatically included on your invoice at an additional cost of R 9.00 per shipment, this covers you up to a maximum claim value of R 500.00 (Five Hundred Rand) per shipment unless collection is stated. If you require additional insurance at an additional cost, Please notify us before placing the order. The onus remains with the customer to check for damaged or missing goods on arrival and before signing the freight waybill. Insurance claims needs to be submitted in writing within 24hours. Redstrut reserves the right to investigate any claim, that could take up to 48 hours.

Credit Card Acquiring Security 

Credit card transactions will be acquired for Redstrut via VCS (PTY) LTD who are the approved payment gateway for Standard Bank of South Africa. VCS uses the strictest form of encryption, namely secure socket layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.vcs.co.za to view their security certificate and security policy. All customers credit card details will be stored by VCS’s secure site.

Refunds and Refunds Policy

The provision of goods and services by Redstrut is subject to availability. Incase of unavailability, Redstrut will refund the client in full within 30days. Should you for any reason wish to cancel your purchase you will be liable for all shipping cost back to the supplier, Redstrut. Once payment has been made you may not cancel the order. If you would like to cancel your order you must request a refund from our office within 30days. Please note that you will be liable for a 10 (ten) percent handling fee for goods returned after 30days. Goods returned must be in the original packaging, undamaged, unused and in a sellable condition. All our products carry a 12 months warranty from date of purchase. If you have any queries please contact us before making any purchase for any products through this website.

Payment Options

All transactions will be processed in South African Rands (ZAR). We accept EFT’s and Debit / Credit cards via the website.

Your Account

Redstrut and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. 

We reserve the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. Redstrut chooses as its domicilium citandi et executandi physical address) for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 

Contact Details

The website is run by Redstrut based in South Africa and with registration number 2009/208152/23 Postal address: Redstrut cc P.O.Box 784479 Sandton 2146

Pricing 

Pricing displayed on the website excludes VAT, Insurance and Delivery.
 

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